Mr. Crandall personally oversaw the integration of American/AirCal and various other regional airline consolidations . These experiences give Mr. Crandall keen insight in to the situation at American. Further, he is no stranger to airline labor unions and the unique political challenges they present. During his era, AA employees and customers were all beneficiaries of his operationally focused, "failure is not an option," candid style.
With all the "experts" opining regarding the proposed AA/US Airways merger I thought it would be instructive to hear Mr. Crandall's thoughts on the matter. Posted here, with his permission:
Thank you Mr. Crandall! The fact that you took the time out of your holiday schedule, at your own expense speaks volumes. I want to wish you and your family the happiest of holidays and a healthy, prosperous New Year.